To,

Bill Murray

Customer Service Department Head

Tele Brands Products Limited

45 Regina High Road,

South Dakota, Carolina State 6789

Dated: 5th of February 2012

Subject: Complaint against billing error

Dear Mr. Murray,

This letter is in regards to the billing error in the amount of $2000 on the purchase transaction number 5678 dated on 31st of January 2012.

I had called your tele brand services on 31st of January 2012 to place an order for a set of abs rocker with a product code of AR78, but when I received the bill along with the product yesterday I realized that I have been charged for a treadmill along with the abs rocker when I have never ordered for a treadmill. This kind of service is not expected from your end. I have charged $1500 more from that of my original billing amount.

I am enclosing a copy of the bill received from your end. Please look into the matter as soon as possible and refund my amount.

Regards,

Oliver Twist

 

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