Subject: Cancelling the order of 25 personal computers
We wish to cancel the order of 25 computers which we placed with your company on 8th May, 2012. We will not be paying for the sample computer send to our offices as well. We request you to arrange for the collection of your sample computer.
Our technical team has used the sample computer provided by you, but they were not at all satisfied with the performance of the system. The quality of the computer was not similar to the description sent by you earlier. Our team has also found some software related discrepancies in the sample product. This model may not be suitable for the software requirements of our company. Thus we request you to kindly make arrangement for taking back the sample computers from our office at the earliest.
Hope to work with you in future again.
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