I am writing this letter to inform you that I was travelling from your airline two days back on 11th December 2011 from Dallas to San Diego. My ticket number is SD6754 and the airline number was BG817.
I was carrying two bags but when I reached the bag counter to collect my luggage one of the bag was missing. Your attendant told me that he’ll arrange my luggage within a day and will call me back.
But, till date, I haven’t received any call or information about it. I have lodged a complaint for missing luggage with your attendant. I have attached these documents, the copy of complaint registered, my ticket, my baggage receipts that I got from Dallas Airport while boarding.
Kindly look into the matter and arrange my luggage as soon as possible.
#34, Forest Drive,
San Diego, CA
766 659 9034
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