To

Mr. Will Grayson

Ground duty In charge

Verizon Airlines

San Diego, CA

Date: 13-12-2011

Subject: Claim letter for lost goods

Dear Mr. Grayson

I am writing this letter to inform you that I was travelling from your airline two days back on 11th December 2011 from Dallas to San Diego. My ticket number is SD6754 and the airline number was BG817.

I was carrying two bags but when I reached the bag counter to collect my luggage one of the bag was missing. Your attendant told me that he’ll arrange my luggage within a day and will call me back.

But, till date, I haven’t received any call or information about it. I have lodged a complaint for missing luggage with your attendant. I have attached these documents, the copy of complaint registered, my ticket, my baggage receipts that I got from Dallas Airport while boarding.

Kindly look into the matter and arrange my luggage as soon as possible.

Yours sincerely

John Miller,

#34, Forest Drive,

San Diego, CA

766 659 9034

 

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