To

Mr. Russell Brown

675 Orange Blvd

Dallas, Texas

Date: 16^th December 2011

Subject: Friendly Collection letter for the balance amount

Dear Mr. Brown

This letter is in reference to the recent treatment of your wife Jane Brown in the Wakefield Hospital. Although you settled the entire treatment fee with your check numbered 67549 of HDFC bank. But the check bounced back.

I am not sure about the reason of check bouncing back, but since you are a privileged customer, this letter is being written to you to clear the due balance before 20^th December 2011. Kindly visit our customer care or billing section to collect your check details and to pay the due outstanding amount.

I hope you will make the payments as soon as possible to avoid any inconveniences and hassles. If you have already paid the due amount, then ignore this letter.

Yours’ sincerely

Yana Marshall,

Customer care executive,

Wakefield Hospital