George Bond
22769 Three Notch Road,
California, MD 20619 US
Phone: 1-800-422-1230
The Manger
Freeze Zone
44941 Wort Lane
California, MD 20619 US
13/8/2002
Sub: Complaint against defective refrigerator.
Dear Mr. Donald,
On Friday, the 12 August 2002, I bought a refrigerator of model 0123PN from your franchise located in Worth Lane, California.
After reaching home when I run the machine for the first time I found that the automatic defrosting process is not working properly. Also the motor inside the refrigerator makes loud noise while working.
I would like to request you to send one of your staff from customer care service section to take a look at these problems.
Please consider this as an urgent case and take necessary action as soon as possible. Reply to this the complaint along with complaint number so that I can save it for future use.
Thanking you in anticipation.
Regards,
George Bond.
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