I have been a availing of the Total Cable Service since January 2010. Sadly, in such a short time I have experienced unsatisfactory cable service from your company. A month after installation, several of the channels have been without signal. In addition, almost everyday this month the reception of all channels has been hazy and unclear.
I have already called your company several times for repair but the problems continue. As such, I am writing this letter to inform you that I will be cancelling my cable service from your company effective immediately. All my dues have already been paid last month.
Please confirm the cancellation through a written reply within thirty days.
Thank you. I look forward to your prompt action.