Morgan Design Consultants

999 Madison Avenue

New York, NY 10001


Ms. Kathleen Johnson

Customer Care Specialist

Customer Care Division

Dear Kathleen,


This is to recognize your achievement in all aspects of your key performance indices as Customer Care Specialist for the 2nd Quarter of 2011. You have shown exemplary performance by garnering the highest score in the five (5) areas of evaluation namely: Customer Satisfaction – 95%, Courtesy – 95%, Teamwork – 92%, Productivity – 92%, and Attendance and Punctuality – 100%. In addition, you have also topped the list of those who got the most commendations from our clients for an excellent service.

Outstanding performance such as you have shown deserves recognition from your management team here at Morgan Design Consultants. Together with the other outstanding performers of the other divisions, the Company President will be hosting a dinner party on (Specify Date) at the La Grenouille at 7:00 PM. Your invitation will be handed to you by your Team Leader.

Congratulations and keep up the good job!


Deborah Wilson

Human Resources Director


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