This letter is in regards to the contractor service that we had provided to your organization for the cleaning and plumbing service at our office premise. I want to lodge a complaint against the service provided by your men.
We had given you the contract on 15th of January 2012 to ensure that the office premise is cleaned and any damages in the washroom are also repaired. You had sent your team of men for the repairing work, but I feel that the service provided by your men is incomplete as there are lots of pipes in the washroom which are still leaking.
I would request you to send your men again and get the work completed or else we would not pay the rest of the contractual amount.