This letter is in regards to the credit statement received by me from your organization on 5th of May 2012. The statement is about the personal loan that I hold with your credit organization.
I have been paying my loan installments by the due date every month and that also includes for the last month. But when I checked the loan statement this month, I see that I have been charged a late fee and an interest amount on the previous installment. I need an explanation in regards to that because I believe that you have received the last installment that I have paid.
I would request you to get back to me in this regards.
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