On Friday, the 12 August 2002, I bought a refrigerator of model 0123PN from your franchise located in Worth Lane, California.
After reaching home when I run the machine for the first time I found that the automatic defrosting process is not working properly. Also the motor inside the refrigerator makes loud noise while working.
I would like to request you to send one of your staff from customer care service section to take a look at these problems.
Please consider this as an urgent case and take necessary action as soon as possible. Reply to this the complaint along with complaint number so that I can save it for future use.