Subject: Raising a grievance against unsatisfactory conditions of the Emergency Ward.
I am writing this letter with a purpose to raise a grievance against the emergency ward of your hospital.
My complaint concerns the unhygienic, improper and careless treatments given to the patients at the ward. On 1st April, my friend wanted to have his stitches dressing changed. He was given a time of 5:00 PM by the doctors. We reached there before time but the doctors were not there to treat him. The dirty bed sheets and improper dusting was a next concern. Some of the patients were dying of pain but there was no one to attend them.
Please take immediate actions to resolve my grievance. This is a matter of concern not only for me but all the patients visiting the emergency ward. Kindly look after this important issue and respond promptly.